renewal landed at $2,180. told Shieldy anything over $1,950 and walk away.
then i forgot about it for a week.
$1,842. i never heard the call and never spoke to a human.
Shieldy negotiates on your behalf.
$9 a week after that. If it can’t lower your bill, we pay up to a month of it, capped at $75.
One internet bill, from the moment you hand it over to the moment you sign. Every beat is timed, and timed against whoever was actually holding the phone.
A bill, a renewal, a repair estimate, a dealer quote. Forward the email or say the amount out loud.
What you want to pay, and the number it will never cross. It works between them. It does not cross the ceiling: not for a good reason, not if the other side is persuasive, not at 2am.
Voice or writing. This is the part you were never going to do on a Tuesday afternoon.
Nothing binding happens without your tap. Every call recorded, every offer timestamped.
Tell Shieldy what needs doing. Consider it done. Nick got $420 a year back, on the internet bill alone.
$9 a week to never make that call again.
First bill freerenewal landed at $2,180. told Shieldy anything over $1,950 and walk away.
then i forgot about it for a week.
$1,842. i never heard the call and never spoke to a human.
11 years with the same ISP. $89 a month. Never once called to ask why.
Shieldy called in month 11, sat through the hold music, asked for retention.
$54. Same speed, same box, same everything.
Host went quiet. Support said no refund and closed the case.
Forwarded the whole thread to Shieldy and went to bed. It opened a claim and asked for a human. Then asked again.
$250 back, plus 30% of the stay.
Your bill is next. $9 a week.
First bill freeNot our fee back. Up to a month of your bill, capped at $75. It works the case, the other side doesn’t move a cent, and that much is on us. You don’t have to ask. What isn’t covered is a bill you never hand it; it can’t win you a bill it never saw. Full terms at /terms.
If they ask, yes. It says so plainly. It doesn’t lead with it. We’re not hiding anything; opening with it just gets you handled differently. Odds are the desk on the other end is running an agent too.
The walk-away number, and the fact that nothing binding happens without you. The subtler trap is a worse deal dressed as a better one: a lower monthly on a longer term, a “discount” that’s really a higher deductible. It flags those in red in the transcript.
Asking for a better price isn’t a regulated activity. You can send a friend to buy your car. Where it gets specific (recording consent, debt collection, insurance) it follows the local rule and tells you which applies before it dials.
The number you were paying, and the number on the confirmation. Both in writing, both in your export. No estimates, no “up to”. If it isn’t on a document from the other side, it didn’t happen.
We pay up to $75 of it — up to a month of the bill, that’s the cap. Not our fee back. It went to work and came back with nothing: it made the calls, it argued the case, the other side didn’t move. You don’t have to ask. What isn’t covered is a bill you never handed it; there was never a fight to lose. Exact terms at /terms.
$9 a week after that. If it can’t lower your bill, we pay up to a month of it, capped at $75.